Return Policy
Return Policy
At DreamBrush.com, every order is made on demand and is unique. We are committed to offering you quality products and handling every claim with care.
Personalized Products — Print on Demand
In accordance with Article L221-28 of the Consumer Code, print-on-demand items (prints and canvases) are not eligible for the right of withdrawal, as they are manufactured specifically following your order.
Defective Product or Order Error
If you receive a damaged, defective, or incorrect product, we commit to offering you:
- A replacement product at no additional cost
- Or a full refund, according to your preference
To do so, please contact us within 14 days of receiving your order at: contact@dream-brush.com, attaching a photo of the product received and your order number.
Refund Period
If a refund is approved, the credit will be applied to your original payment method within 5 to 10 business days.
Contact
For any questions regarding your order: contact@dream-brush.com